Privacy Policy

At Envision Hearing (“we,” “our,” “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (envisionhearing.ca).

1. Information We Collect

When you use our website, we may collect:

  • Personal information you provide (such as your name, email, phone number, or details you provide when contacting us through forms).
  • Non-identifiable information (such as browser type, device information, IP address, and general website usage statistics).

2. How We Use Your Information

We may use the information we collect to:

  • Respond to your inquiries or appointment requests.
  • Provide information about our services.
  • Improve our website and user experience.
  • Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell, rent, or trade your personal information.
We may share your information only when:

  • Required by law or regulation.
  • Necessary to protect our rights, safety, or property.
  • With your consent.

4. Security

We take reasonable measures to protect the personal information you provide to us.
However, please note that no website, email, or internet transmission is 100% secure. We encourage you not to share sensitive medical information through email or online forms.

5. Cookies and Analytics

Our website may use cookies or similar tools to improve functionality and gather usage statistics. You can adjust your browser settings to refuse cookies, but this may limit some website features.

6. Your Rights

You have the right to:

  • Access and request a copy of the personal information we hold about you.
  • Request corrections to your information.
  • Withdraw consent for certain types of information use (subject to legal and professional requirements).

For clinical records, please contact us directly, as these are governed by Ontario’s Personal Health Information Protection Act (PHIPA).

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted here with the new effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Envision Hearing
1090 Ambleside Drive
Ottawa, ON K2B 8G7
Email: info@envisionhearing.ca
Phone: 613-748-1101